FAQ
DO WE SHIP WORLDWIDE?
We ship worldwide, every day.
Local shipping costs are about $8.95 and calculated by distance. Shipped by UPS.
All International orders are shipped first class mail international. Please allow minimum 7 -14 days for delivery. Canadian customers: Please allow 2-6 weeks for delivery. Customs is very thorough and orders tend to be held at customs for extended periods of time beyond our service control. If expedited shipping is required, email us at info@rockstarwhite.com to see shipping options.
HOW IS ROCKSTAR WHITE’S SYSTEM DIFFERENT FROM OTHER WHITENING SYSTEMS?
Our photo-initiated whitening gel is the highest concentration of carbamide peroxide whitening solution on the market. This allows efficacy and safety: Our gels work as well or better than more aggressive hydrogen peroxide systems that need change out every 15 minutes and those systems can cause severe tooth sensitivities to patients.
Our gels will continue to whiten for 2 days so no change out is required during the in-office procedure.
Our gels are high energy but made safe with the use of antioxidants, and desensitzers to protect the teeth.
Our in-office gel allows three office visits for the patient and our take-home gel is one of the largest quantities on the market allowing over 27 treatments!
Our Whitening gel is worn in custom-fitted trays that allow close adaptation of the gel over the entire tooth.
HOW DOES TEETH-WHITENING WORK?
We get rid of the unwanted color in teeth by using highly oxidative products such as hydrogen peroxide and carbamide peroxide.
Hydrogen peroxide will break down yielding free radicals that penetrate enamel and dentin; it is the free radicals that dissolve stained molecules.
Most studies suggest that concentration of carbamide or hydrogen peroxide, and time, is the most important factors for achieving the quickest and most profound color changes in client’s -5.
OUR INGREDIENTS?
We do not use any animal products in our gels.
Our products are NOT tested on animals.
Our products are made in the USA
Our products are kosher
Our products are organic
WHAT DO I DO WITH PATIENTS WITH VERY LARGE LIPS THAT COVER THE TRAYS RETRACTORS?
In cases where the patients lips or mouth is generous in size the lip retractors, a one size fits all devise, might not retract as well as we would like. In cases like these please use in addition to the tray a traditional cheek retractor.
WHAT DO I DO WITH PATIENTS IN CLASS III OR CLASS II JAW RELATIONSHIPS WHERE THE TRAY WILL NOT ACCOMMODATE THE ARCH DISCREPANCY?
Large discrepancies between maxillary and mandibular in terms of overjet can lead to impression making problems since the tray is a dual arch type. With a 6 mm or more overjet the impression material can be moved within the dual arch to accommodate this advanced overjet.
WHY ARE LIGHTS USED IN THE DENTAL OFFICE?
Light is used to accelerate the whitening process. Light is absorbed, scattered, transmitted, and reflected by our professional whitening gel. Our professional whitening gels have been developed for use with light sources that include the addition of an activator and a reflector to improve light absorption and to reduce tooth heating. Our activator and reflector are able to absorb light and accelerate the molecular breakdown of carbamide to hydrogen peroxide.
WHAT IS THE ACTIVE INGREDIENT?
Carbamide peroxide is commonly utilized in take-home products because it is a more stable form of hydrogen peroxide.
Carbamide is created by combining hydrogen peroxide with urea.
Combining these ingredients allows a slow release of the hydrogen peroxide as the carbamide peroxide in the whitening material breaks down to form hydrogen peroxide, ammonia, and urea in the presence of saliva, heat, or water.
SAFETY?
Studies abound that show that there is no evidence of harmful long-term effects from bleaching on enamel, dentin, or gingival fibroblasts -6. The use of high concentration hydrogen peroxide has not been shown to damage the surface finish -7 or hardness, of restorations -8.
It is recommended that pregnant or lactating women refrain from use.
If gel comes into contact with eyes or skin, flush immediately with warm water.
If ingested in large quantities contact physician.
Continue routine dental visits.
IS THE PH OF A GEL IMPORTANT?
Yes! Our gels are neutral in their pH (6-7). We do this to prevent the destruction of the tooth structure during the whitening process. Some manufacturers use lower pH levels, more acidic, to try to decrease whitening times but this will increase tooth sensitivities and decrease the hardness of the tooth.
Generally, a pH of 5.5. or lower is capable of softening the surface 3 micrometers to 5 micrometers of enamel within only a few minuets. If left undisturbed re-hardening may occur over a period of hours. Enamel, while in this softened state, is vulnerable to physical abrasive forces leading to irreplaceable loss and thus tooth wear and chemical erosion resulting from acid attack.
WILL POLISHING THE TEETH PRIOR TO WHITENING MY TEETH QUICKEN THE PROCESS?
The carbamide/hydrogen peroxide gels flow freely through enamel and dentin but can be inhibited by debris and plaque on the teeth therefore, it is important that all superficial debris on the tooth is removed prior to whitening.
Fluoride affects the whitening process by inhibiting the release of carbamide peroxide.
If using fluoride polishing paste, rinse your patients mouth well with water or RSW’s pre-rinsing solution to remove as much fluoride and polishing paste as possible.
WHAT IS TOOTH SENSITIVITY ?
This is temporary and will subside unless there is an undiagnosed cavity.
Bleaching-induced tooth sensitivity is thought to occur because enamel is permeable and, as such, allows the active bleaching agents (e.g. hydrogen and carbamide peroxide) to enter the tooth, where it diffuses through the dentin and reaches the pulp. There it can either directly stimulate the pulp, making it sensitive, or release minute bubbles of oxygen inside the tooth-particularly inside the dentin tubules-which creates pressure. This form of transient sensitivity subsides upon cessation of bleaching.
Prevalence of dentin hypersensitivity varies from 4% to 57%, with a figure of 15% fairly consistently reported. The permanent canines and premolars are the teeth most frequently affected, and the sites on those teeth most commonly affected are the front and neckline regions of the teeth.
Normal saliva contains salts, which help close the pores of the teeth and helps to rehydrate the teeth.
If you do experience sensitivity that is more than mild in nature, we recommend the use of Sensodyne Toothpaste or the use of Gel-Kam .4% sodium fluoride (over the counter products available at most drug stores) to quicken the desensitizing process.
WHY DO PATIENTS GUMS GET SENSITIVE?
You are applying too much gel to the trays the gel can reach the gingival tissues in spite of the gingival barrier. So please take care not to overload the trays. If gel settles on the gums during whitening period it can cause sensitivity. If gel spills out of trays onto gums, WIPE GEL OFF GUMS with a tissue, then apply vitamin e to the affected area.
Vitamin E swabs are found within the professional kit.
Vitamin E is an anti-oxidant, which binds to free radicals. Hydrogen peroxide brakes down into free radicals and when these free radicals come in contact with your gums or soft tissues, like the lips, these free radicals can irritate the soft tissues.
The use of the vitamin E will deactivate the free radicals and your patients should feel comfortable within 3 to 5 minutes.
HOW SHOULD I STORE MY GELS?
Store gel in refrigerator. Away from direct sunlight.
Do not place in a freezer.
2-year shelf life.
HOW DO DENTAL OFFICE PROCEDURES DIFFER FROM TAKE-HOME TYPES?
Dentists use higher concentrations of whitening materials because they protect the soft tissues with barriers. In-office bleaching utilizes whitening gels ranging from 30% - 50%. Since these solutions are stronger than at-home gels it is very important that the dental office isolate and protect the patient’s soft tissues with a rubber dam or paint-on dam.
Light, laser or heat activates most in-office bleaching gels. The newer systems incorporate the use of Xehalgon lamps to initiate the bleaching gel.
In-office gels work quicker due to a higher concentration of free radicals, which penetrate the enamel, causing the tooth to release more oxygen bubbles. Our professional in-office bleaching gels contain a photo-initiator that is activated by lights or lasers.
HOW DO DENTAL OFFICE PROCEDURES DIFFER FROM TAKE-HOME TYPES?
Dentists use higher concentrations of whitening materials because they protect the soft tissues with barriers. In-office bleaching utilizes whitening gels ranging from 30% - 50%. Since these solutions are stronger than at-home gels it is very important that the dental office isolate and protect the patient’s soft tissues with a rubber dam or paint-on dam.
Light, laser or heat activates most in-office bleaching gels. The newer systems incorporate the use of Xehalgon lamps to initiate the bleaching gel.
In-office gels work quicker due to a higher concentration of free radicals, which penetrate the enamel, causing the tooth to release more oxygen bubbles. Our professional in-office bleaching gels contain a photo-initiator that is activated by lights or lasers.
WHY DO PATIENTS LOOSE THE INITIAL WHITENESS SEVERAL DAYS AFTER WHITENING?
Typically, a rebound of two shades of color will occur on or around the 7th day post cessation of the whitening treatment -2. This is why it is important to have a Take-Home product for professional systems:
Gives them additional shade changes;
Allows them to avoid the rebound effect.
The initial take-home treatment would be at day 3-4 post professional whitening, provided the patient was not experiencing any sensitivity.
If the client were experiencing any sensitivity the take-home process would begin only after the sensitivity was gone.
WHEN WILL OUR PRODUCT FAIL TO CHANGE THE COLOR OF TEETH OR TAKE A LONG TIME?
Our product will not change the created color on porcelain crowns. If the crowns have become stained our product will remove these stains.
Teeth stained by tetracycline during the time of tooth development, teeth that are blotchy from over-dose of fluoride during the time of tooth development must be compliant and willing to use the take-home treatment over many weeks, as short as 4 and as long as 18 weeks.
Recession of the gums yields exposed dentin which is more difficult to whiten than normal enamel due to the inherent red/yellow color of the dentin.
Gels that have been stored or transported incorrectly will lose potency if allowed to reach temperatures over 85 degrees, then the gels performance will be less than anticipated.
REFERENCE:
Matis, BA; Cochran, MA; Franco, M; Al-Ammar, W; Eckert, GJ; Stropes, M. Eight In-Office Tooth Whitening Systems Evaluated In Vivo: A Pilot Study. Operative Dentistry, 32-4, 322-327, 2007
Deliperi, S; Bardwell, D; Papathanasiou, A: Clinical Evaluation of combined in-office and take-home bleaching system JADA: 135, 628-634, 2004.
Hein, DK; Ploeger, BJ; Hartup, JK; Wagstaff, RS; Palmer, TM; Hansen, LD;
Tavares, M; Stultz, j; Newman, M; Smith, V; Kent, R; Carpino, E; Goodson, JM; The Forsyth Institute, boston, Mass 02115, USA: Light Augments Tooth Whitening with Peroxide. J Am Dent Assoc., 2003
Heymann, HO: Tooth Whitening: Facts and Fallacies. British Dental Journal: 198(8), 514, 2005.
Spalding, M; Taveira, LA; de Assis, GF: Scanning Electron Microscopy of Dental Enamel Surface Exposed to 35% Hydrogen Peroxide: Alone, With Saliva, and with 10% Carbamide Peroxide. Journal of Esthetic and Restorative Dentistry: 15(3), 154-164, 2003.
Wattanapayungkul, P; Yap, AU: Effects of In-Office Bleaching Products on Surface Finish of Tooth- Colored Restorations. Operative Dentistry: 28(1), 15-19, 2003.
Sulieman, M; MacDonald, E; Rees, JS; Addy, M: Comparison of Three In-Office Bleaching Systems Based on 35% Hydrogen Peroxide with different Light Activators. American Journal of Dentistry: 18(3),194-197, 2005
