Customer Support: Shipping & Handling
- We ship worldwide, every day.
- Local (California) shipping costs are about $7.95 and calculated by distance. Shipped by UPS. Please allow 7-10 business days for local orders to arrrive.
- All International orders are shipped first class mail international. Please allow minimum 7 -14 days for delivery. Canadian customers: Please allow 2-6 weeks for delivery. Customs is very thorough and orders tend to be held at customs for extended periods of time beyond our service control. If expedited shipping is required, email us at email@example.com to see shipping options.
- Please allow an extra day or a delay on delivery if you place an order on USA holidays.
- If items get sent back due to incorrect address provided shipping
- Shipping is non refundable on returns
- Rockstar White does not pay for shipping on returns
We charge actual shipping for orders being shipped outside the continental United States; shipping fees are calculated by the weight and size of each individual order. International orders are shipped first Class Post. Typical delivery time is 8-12 business days (given there are no unexpected delays in customs). Please note that customers are responsible for any local taxes, customs, and/or duty fees that might apply at the time of delivery.
Express Delivery Service
Available for your convenience! We offer Overnight, 2-Day, and 3-Day Expedited Delivery Service. Orders must be placed by 10:00am PST. In order to 3 day select orders must be placed by Wednesday 12:00p.m. Pacific Standard Time. Please contact one of our Customer Care Representatives at: 1-888-944-8313 for more information and rates.